HOLLINGSWORKS LLC · Support
Woggle support
Woggle: Daily Word Challenge is a word-finding game for iPhone, iPad and Android, made by HOLLINGSWORKS LLC. Everyone gets the same board each day: beat the timer, find the most words and climb the global leaderboard. More at woggle.io.
Get in touch
Email hello@hollingsworks.com with your phone model, the app version and what happened. A screenshot helps. You’ll hear back within a few days.
Game modes
- Daily: one shot a day at the same board as everyone else, with a timer and a global leaderboard. Needs you to sign in.
- Practice: random timed boards to warm up for the Daily.
- Discovery: no timer. Find words at your own pace and see how many of the possible words you can get.
- Max: no timer, and boards packed with words.
Earn coins and gems as you play, and spend them on cube designs in the shop.
Common questions
Why do I need to sign in for the Daily? So each player gets one fair attempt and a place on the leaderboard. You can sign in with Google or Apple. Other modes work without an account.
How do I change the name on the leaderboard? Settings › Leaderboard Name. It starts as the name on your account, so change it if you’d rather not show your real name.
My Daily result was removed or flagged. To keep the leaderboard fair, we check Daily results for unusual patterns. If you think we made a mistake, email us and a person will look at it. See the privacy policy for what’s checked.
I bought Premium or gems, but they’re not showing. Make sure you’re signed in with the same account and the same App Store or Google Play account you used to buy, then restart the app. If it still doesn’t appear, email us with your order number.
How do I cancel Premium? Subscriptions are managed by Apple or Google. On iPhone: Settings › your name › Subscriptions. On Android: Google Play › Profile › Payments & subscriptions › Subscriptions. Deleting the app or your account doesn’t cancel a subscription.
How do I get a refund? On iPhone, request one at reportaproblem.apple.com. On Android, see Google’s refund help page.
How do I delete my account? Settings › Delete Account. To also remove your past leaderboard entries, email us.