Critter Cam support

Critter Cam (listed as “Cheeto Cam” on the App Store) shows what your household’s pet and wildlife cameras have seen. It’s made by HOLLINGSWORKS LLC and is in private testing with invited households.

Get in touch

Email hello@hollingsworks.com with your household’s name, your phone model and what happened. A screenshot helps.

Common questions

How do I join a household? Ask someone in it for the invite code or QR code. In the app, choose to join, then type the code or scan the QR code, and pick the name other members will see.

Who can see my household? Only its members. They see the photos, history, live view (with sound where a camera has a microphone) and the member list. New households are private. See the privacy policy for details.

I’m not getting alerts. Check that alerts are on in the app’s settings and that notifications for Critter Cam are allowed in your phone’s settings. On Android, also check that battery optimization isn’t stopping the app.

How do I save a photo or clip? Open it and use the save or share button. Saved photos and clips go to your phone’s photo library (Pictures or Movies › Critter Cam on Android).

How do I leave a household? Open the household screen and choose Leave. If you’re the owner, transfer ownership to another member first.

How do I delete my account or a photo? Email us. We’ll delete your account and display name, or a photo (for example one that shows you), and confirm within 30 days.